Delivery & Cancellation
Our standard delivery charge is always included in the total we’ll quote you.
Standard deliveries will arrive with you within 4-8 working days from sign off.
However, if your order weighs over 8kg, needs to be sent outside the UK or needs to arrive with you sooner than 4 days from sign off there may be an additional delivery charge.
As standard, we only deliver Monday to Friday at an unspecified time. If you require a Saturday delivery, or a timed delivery, please contact us on 01303 813026.
We can’t deliver on Sundays or Bank Holidays.
If you have registered an account with us, your order can be cancelled up to 3 hours after placing the order, without charge. If you do not have an account, you can still cancel your order in the 3 hour time period but a £10 administration fee will be charged. You can cancel your order by phone on 01303 813026 and quoting your order ref number.
If you have any questions regarding delivery, then please email us at firstname.lastname@example.org or call 01303 813026.